Samsung’s Galaxy S8 and S8 plus boast a wraparound screen and a near all-glass design and although stunning, the smartphones are ‘extremely susceptible to cracking when dropped from any angle’.
The smartphones have been found to crack under pressure of big impacts, especially when dropped faced down or on their back – this created everything from from small cracks to chunks of glass missing from the corners.
The discovery was made by SquareTrade Labs, which used a range of scientific robots to drop, slide, tumble and dunk devices to see how they live up to the activities of our everyday lives.
‘Samsung has had a tough year, making global headlines with major product defects and other scandals, so they had to knock it out of the park with the Galaxy S8,’ said Jason Siciliano, vice president global creative director at SquareTrade.
‘While the nearly all-glass design of the S8 makes it a beautiful phone, it’s extremely susceptible to cracking when dropped from any angle.’
THE BREAKABILITY TESTS
Face Down Drop Test: The biggest enemy of glass screens continues to be sidewalks, with cracks on both devices appearing after just one face-down drop, along with small chunks of glass missing from the corners of the S8.
Side and Back Drop Tests: With all glass bodies, the S8 models were especially susceptible to the back-down drop, which caused cracks on their fronts as well.
The S8 suffered the most damage during the side drop, losing the glass from its lower left corner, making access to software buttons a little dangerous.
Dunk Test: With an industry-leading IP68 rating, both phones did well in five feet of water for 30 minutes.
There was some audio muffling and distortion following submersion, but after 30 minutes out of the water audio on both was almost completely restored.
Repairability: With strong adhesive attaching front and back glass panels, and the battery being difficult to reach, a repair on either the S8 or S8+ is difficult.
Fortunately, once opened up, it was easier to replace other components.
‘However, we have no doubt it’s going to be a hit.
‘We found that 89% of Samsung owners reported having a positive view of the brand despite recent controversies, and 36% plan on buying an S8 in the next six months,’ Siciliano continued.
‘Just don’t drop it.’
During this breakability test, the SquareTrade team started with a new rating system out of 100 that is based on the firm’s data and new ‘Repaitability Factor’, which looks at how easily the damages could be repaired.
The firm noted that smartphone owners reported being twice as likely to buy the newest Samsung models as they are an iPhone in the next six months.
And although this shows many Android users have moved past the exploding battery fiasco, they may have another problem at hand – the S8’s all-glass body